Features
StepCare fits into the workflows your team already has. Here's what's inside, and what each piece does on a real shift.
My Day
Open StepCare and you see what matters for your shift: the tasks waiting for you, the messages you missed, and what changed since you were last in. No digging through five systems before you can start working.
- Shows each person the tasks, messages, and updates relevant to their role
- Live updates, so a change made on the floor reaches the office immediately
- Notifications for due tasks, new messages, and things that need sign-off
- Recent handovers and notes in one scrollable feed
- Widgets you can rearrange so the important things sit at the top
Task Management
A task in StepCare has an owner, a deadline, and a resident it belongs to. When the afternoon shift arrives, they can see exactly what's done, what's pending, and who's on it — without asking around.
- Create tasks with photos, videos, and detailed descriptions when words aren't enough
- Assign to a specific person or a whole team
- Clear status at a glance: pending, in progress, done, or on hold
- Categories and priorities so urgent things don't drown in routine ones
- Due dates with reminders before things slip
- Templates for the tasks you create every week
Content Management
Training materials, event summaries, house rules, reports — someone on your team writes these every week. StepCare gives them one place to do it, with AI help for drafting, proofreading, and translation built in.
- A rich editor for creating content directly in StepCare
- AI assistance for drafting, proofreading, and translating
- Voice dictation that works in multiple languages
- QR codes that link a printed page to its live digital version
- Permissions that control who can see and edit each piece
- Version history, so you can see what changed and when
Secure Chat
Most care teams coordinate in WhatsApp because it's fast. The problem shows up later, when someone asks what was said and when. StepCare chat is just as fast, and every message is encrypted, attributable, and searchable.
- GDPR-compliant messaging, hosted in Germany
- AI help with writing and real-time translation inside the chat
- Automatic detection of sensitive information before it's shared
- Private and open group conversations
- Secure file and photo sharing
- Message archives and audit trails that hold up at inspection
Roles & Access Management
A night carer, a facility manager, and a volunteer need very different views of the same system. StepCare ships with sensible role templates and more than 50 individual access controls, so you can match the app to how your organisation actually works.
- Over 50 access controls to fine-tune what each role can do
- Ready-made templates for common positions
- Custom roles for the setups that don't fit a template
- Feature toggles per role, so nobody faces screens they don't use
- Time-limited access for agency staff and temporary workers
- An audit log of every permission change
Relatives App
When a family hears nothing, they call. When they call, they interrupt care. The Relatives App gives families a secure window into what's happening — updates, photos, events, and documents — so the phone stops being their only option.
- Direct, secure messaging with care staff
- Updates, reports, and photos shared on the team's terms
- Event announcements, so families know what's coming up
- Access to important documents when they need them
- Notifications for the updates that matter
- Content available in each family member's preferred language
