StepCare Forms
Document once. Defend every record.
StepCare Forms is a standalone platform for organisations that need structured, defensible records from real-world encounters — without replacing the systems they already run. Guided voice forms, consented push-to-talk capture, per-field provenance, and exportable audit evidence packs. Used in aged care, NDIS, home and community care, and any field-based workflow where what gets documented matters.
Not just voice — guided documentation
Traditional forms are a grid of blank boxes. StepCare Forms are guided documents — with plain-language instructions, section breaks, embedded reference media, and field-by-field prompts. Workers follow the procedure without reconstructing it in their head. Submissions read like a report, not a database row.
- — Instructions and context before capture fields
- — Field prompts in plain language — "What did you notice about the resident's skin condition today?" — not just blank boxes
- — Embedded images, attachments, and optional refresher media
- — Submissions render as readable reports, not raw data
Consented push-to-talk — not ambient surveillance
The microphone is active only while pressed. Per-session consent is recorded and linked to every submission. Workers document without worrying about being monitored, and compliance leads point to consent in the audit pack.
- — Microphone active only while pressed
- — Per-session consent captured and linked to the submission
- — Continuous listening available where policy allows — PTT is the default
- — No audio blobs retained — provenance via transcript quotes
Multilingual capture — review in your language
Workers complete forms in their preferred language. Supervisors and auditors review in the organisation's default language. Built for diverse, multilingual care teams and populations without sacrificing accuracy or compliance.
- — Field prompts and UI in the worker's preferred language
- — Review and export always in your organisation's default language
- — Works for multilingual field teams and multilingual participants
Per-field provenance — not "the AI said so"
Every captured answer can show how it was captured, the source utterance from the voice session, and the supervisor verification path. When an auditor asks how you know this is what was said, you show the trail — not a black box.
- — Capture method shown per field (voice, manual, phone)
- — Source utterance linked to the answer
- — Supervisor review and verification path
- — No audio blobs — provenance through transcript-linked quotes
One submission — the complete story
Everything links to one submission. The voice session, all consents, training attestations confirmed on the encounter, follow-up tasks, escalations, and a full append-only audit event timeline. Open one submission and see the whole story — then export it.
- — Voice session metadata and linked phone calls
- — All consents in one place — no "we had consent somewhere" disputes
- — Training attestations captured on the encounter
- — Follow-up tasks and escalations — what happened after the record was saved
- — Audit event timeline from session start to export
Audit evidence pack — one click
A complete, self-describing export built around an 11-section manifest — submission identity, form version, field values and provenance, consents, capture channels, transcript, training attestations, actions and outcomes, and export metadata. Auditors stop clicking around your systems.
- — 11-section manifest covers every dimension of the record
- — CSV export today — jurisdiction-specific bundles on the roadmap
- — Self-describing — auditors read the pack, not your system
- — Content hash confirms the pack matches what was exported
Beside your existing systems — not instead of them
StepCare Forms sits alongside your CMS, EHR, or case management system. It does not replace your system of record. It adds a structured capture and evidence layer — for the forms and workflows where you need more than a text box. Partner embed and integration API available for software providers.
- — No migration from your existing CMS or case management platform
- — Embed in partner portals via SDK and integration API
- — Export connects to your existing workflows
- — One high-priority form beside what you already run
What teams notice
- — Documentation happens at the point of care — not from memory at the end of the shift
- — Audit packs assembled in minutes, not hours
- — Supervisors verify records with provenance — not gut instinct
- — Multilingual workers document accurately in their strongest language
- — Required fields filled before submission — not discovered at audit time
- — Follow-up tasks tied to the record — no separate to-do lists
What it is used for
- — Priority 1 incident reports (AU aged care — 24-hour clock)
- — NDIS support session notes with training attestations
- — Wound and skin check documentation
- — Safeguarding and wellbeing concern reports
- — Home visit assessments with multilingual workers
- — Inspection and safety walkthrough checklists
- — Research and field study structured interviews
- — Any field workflow requiring consented, auditable capture
Start with one high-priority form
A pilot succeeds when you run one configured form for your highest-priority capture gap — incident reports, support session notes, or a compliance-critical workflow. We help you measure time-to-complete, completeness rate, and reviewer rework against your baseline.