Partnership
Helping participant voice reach the people delivering support.
Supported Decision Making works best when the people delivering care actually know what matters to the participant. That means preferences, communication styles, past decisions, and context — reliably available at the start of every session, not buried in a folder or living in someone's head. StepCare and Volition are working together to make that easier.
What this partnership is about
Volition specialises in Supported Decision Making — helping people with disability make and express their own decisions. StepCare handles the communication and documentation layer for the care team. Together, we are working on ways to connect participant preference data with the operational tools that support workers actually use day to day.
Why it matters for families and support networks
Families and advocates often hold critical context about a participant's preferences and history. But getting that information to the right support worker at the right moment is genuinely hard. Circle — StepCare's family and network visibility feature — gives this context a structured, accessible home.
What we are building toward
The goal is for a support worker starting a new session to have clear, current context — what this participant prefers, what has been tried, what worked, what the family has asked to be kept in the loop on. This is not solved yet. We are working on it carefully, with Volition's expertise in rights and preference expression.
What we are honest about
This partnership is in active co-design. We are not claiming a finished integration. What we are committed to is serious collaboration, careful language around rights, and a product direction that respects participant privacy and the real operational load of support workers.
Talk to us if SDM is part of your operating context
If you work in Australian disability support and SDM is relevant to your environment, email us about what is realistic in the near term. We will be honest about where we are in the development.